Promise Alade

Leading comprehensive product strategy and digital transformation across a group of fintech companies focused on cross-border payments, treasury management, and diversified financial services.

• Direct product strategy and execution for a portfolio of 8+ fintech entities including Rabafast (Canada MSB), SendOva (UK SPI), Chrisborough (Nigeria IMTO), Dynasty Microfinance Bank (Nigeria), Orbita (Treasury Management), Blackcod Asset Management, Zida Kredit, and Dollargram.
• Spearhead digital transformation initiatives, optimizing end-to-end management of financial products for seamless cross-border payment sending and receiving.
• Provide strategic leadership to diverse product teams, overseeing the development and launch of API, mobile, and web products tailored for B2B and B2C markets.
• Drive market expansion and user acquisition strategies across international jurisdictions, contributing to the global growth of the group's financial services ecosystem.
• Champion financial inclusion by developing and scaling products that provide accessible and efficient financial solutions to underserved communities globally.

Managed the product roadmap and optimization for a B2B payment infrastructure company, enhancing collection, checkout, cross-border, and Banking-as-a-Service (BaaS) offerings.

• Optimized critical payment workflows, reducing processing time by a measurable margin and significantly improving user experience across 7+ currencies including NGN, UGX, GHS, KES, EUR, and USD.
• Led the end-to-end development and successful launch of multiple new product offerings, directly contributing to a substantial increase in company revenue.
• Drove product strategy and execution for B2B payment collection, checkout, cross-border transactions, and BaaS solutions, enhancing platform capabilities and market competitiveness.
• Collaborated with engineering, sales, and operations teams to align product development with business objectives and market demands, ensuring timely delivery and adoption.

Co-founded and led product development for a marketplace facilitating access to alternative investment opportunities for retail investors in Africa and the diaspora.

• Championed the end-to-end development and launch of a groundbreaking exchange and marketplace for highly vetted alternative investment opportunities, including startups, real estate, and art.
• Defined product vision, strategy, and roadmap, successfully bringing a complex financial platform from conception to market for retail investors in Africa and the diaspora.
• Secured and onboarded a diverse selection of investment assets, expanding the platform's offerings and attracting a significant investor base.
• Managed cross-functional teams, including engineering, design, and operations, to ensure seamless product delivery and alignment with business objectives and market demand.

Directed the product evolution of an innovative asset management and investment platform, enabling individuals in Africa to access US Dollar-denominated assets.

• Managed the full product lifecycle for an innovative mobile and web app, facilitating investment in US Dollar-denominated assets (stocks, real estate, fixed income) for users across Nigeria, Ghana, Kenya, and Uganda.
• Drove feature development and enhancements based on user research and market analysis, significantly improving user engagement and retention on the platform.
• Expanded the platform's investment offerings and geographical reach, contributing to increased Assets Under Management (AUM) and user base growth.
• Collaborated with compliance, engineering, and marketing teams to ensure product features met regulatory standards and market needs, enhancing user trust and platform credibility.

Managed the complete product lifecycle for health insurance products designed for the informal sector, from market research to strategic implementation.

• Managed the full product lifecycle of health insurance products, from ideation to launch, specifically targeting the informal sector to expand healthcare access.
• Led comprehensive market research and competitive analysis to inform product strategy, ensuring market fit and competitive advantage.
• Orchestrated product implementation and delivery, coordinating efforts across internal teams and external partners to achieve key product goals and market penetration.
• Developed and executed go-to-market strategies, contributing to the successful adoption and growth of health insurance offerings within the informal sector.

Designed and led digital inclusion and empowerment programs for Persons with Disabilities (PWDs) in Nigeria, fostering innovation and community impact.

• Designed and led the successful implementation of a Business Support Program for Persons with Disabilities in Nigeria, empowering beneficiaries through skill development and economic opportunities.
• Directed the Project Team from ideation to completion for the first Disability Inclusion Hub in Africa, securing funding from the Google Impact Challenge and establishing a vital resource center.
• Conceived and executed the First Disability Inclusion Hackathon in Nigeria, supported by the United States Consulate, Lagos, leading to the creation of viable and inclusive digital products like Vinsighte and TheraConnect.
• Managed strategic partnerships with key stakeholders, including Google and the U.S. Consulate, to secure resources and amplify program reach and impact.

Coordinated major incident and problem management for a leading telecommunication company, focusing on service reliability and product innovation.

• Implemented proactive measures that successfully reduced the annual incident rate by 30% within 3 months, significantly improving network stability and service uptime.
• Contributed to the research and development of an innovative mobile product that aggregated various network services, enhancing user access and experience.
• Streamlined incident response protocols and problem resolution processes, minimizing service disruptions and improving operational efficiency.
• Collaborated with cross-functional teams to identify root causes of incidents and implement long-term solutions, fostering a culture of continuous improvement.